Event Smart Solutions Governance
Pre-Information Framework
The information that must be shown before a paid ticket or vendor purchase.
Effective date:
1. Purpose
Before a paid purchase, the participant should see clear order-specific information: seller, buyer, event, date, venue, item, quantity, total price, platform commission or other fees where applicable, payment method, delivery method, refund rules, and support channel.
2. Seller Information
For ticket sales, the event host is shown as seller/service provider where applicable. For vendor sales, the vendor is shown where applicable. Event Smart Solutions is shown as the platform/operator and payment marketplace facilitator.
3. Confirmation and Records
The checkout flow should store the shown document version, locale, timestamp, order reference, user reference, and acceptance evidence so the platform can prove what the participant saw before payment.
Language
These English pages are provided for convenience. If the Turkish and English versions conflict, the Turkish version prevails.
Contact and requests
Use the channel that matches your request. Written requests help us keep a clear record for support, legal, privacy, and payment-provider review.
- Legal notices
- legal@eventsmartsolutions.com
- KVKK / privacy requests
- kvkk@eventsmartsolutions.com