Event Smart Solutions Governance

Participant Terms

Participant rules for accounts, event access, place catalogs, QR use, media, messaging, and support.

Effective date:

1. Participant Account

Participants accept the main Terms and Privacy/KVKK notices during account creation. The current participant experience supports event access, event information, updates, media, messaging where enabled, place catalogs, and QR-based event operations.

2. Event Access and Place Catalogs

Event Smart Solutions does not collect participant ticket payments or participant place-order payments in the current service. Place menus, item descriptions, and prices are shown as catalog information for the event experience.

3. QR Use

QR codes and QR scan results are personal to the account or event role unless the platform explicitly enables another use. Invalid, duplicate, expired, unauthorized, or wrong-context QR codes may be rejected at entry, booth, activity, sponsor, place, or other event scan points.

4. Support Requests

Participants may contact support for account access, event access, QR problems, media or safety issues, privacy requests, or other platform problems. Money paid outside Event Smart Solutions is handled by the relevant organizer, venue, place, or payment recipient unless applicable law says otherwise.

5. Conduct

Participants must not harass others, misuse QR codes, attempt unauthorized access, upload unlawful content, interfere with event operations, or bypass access controls.

Language

These English pages are provided for convenience. If the Turkish and English versions conflict, the Turkish version prevails.

Contact and requests

Use the channel that matches your request. Written requests help us keep a clear record for support, legal, privacy, and transaction records.

KVKK / privacy requests
kvkk@eventsmartsolutions.com
Open contact page